Leading Thinking

Career Transition Participants Thrive With High-Touch Coaching25th July 2018

Career Partners International (CPI) is pleased to announce phenomenal outplacement participant satisfaction continues into 2018. With a Net Promoter Score (NPS) of +78, CPI proves that a high touch approach to outplacement services yields the best results for participants and for clients. NPS is a globally recognized, customer satisfaction benchmark that measures how likely a customer is to recommend the service to a friend.

As a global industry leader and trusted advisor for 30 years, Career Partners International maintains a people centered approach to career management along with a leading edge digital career portal. CPI provides comprehensive outplacement services in the strictest confidence with integrity, compassion, and respect for all individuals. These highly personalized programs ensure employees remain brand advocates, regardless of their career direction.

“Much to my delight, there was incredible support offered by each member of the Career Partners International staff. I landed a wonderful job with a successful and growing company within three months!”– V. Geiman, Plant Manager

While other organizations offer an exclusively online delivery model, CPI still provides direct, individual participant support with an industry low coach to participant ratio of 30 to 1.  This unique approach allows coaches to focus on each participant’s needs. With an industry leading average time to re-employment of 2.73 months, and 80% of participants landing at equal or greater compensation than their previous position, it’s no surprise that participants recommend CPI to others.

Last known Net Promoter Score is


Apple Inc. engages in the design, manufacture, and marketing of mobile communication, media devices, personal computers, and portable digital music players. Apple ranks #1 as World's Most Valuable Brand and #4 as World's Best Employers

Estimated Net Promoter Score is

Amazon.com, Inc. provides online retail shopping services. It provides services to four primary customer sets: consumers, sellers, enterprises, and content creators. Amazon ranks #5 as World's Most Valuable Brands and #45 World's Best Employers



Source: Career Partners International; Forbes; Forbes

Source NPS: Customer Guru

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